Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms" or "Agreement") constitute a legally binding agreement between you ("Customer," "User," "you," or "your") and 2api, Inc., a Delaware corporation ("2api," "Company," "we," "us," or "our"), governing your access to and use of the 2api.ai website, application programming interfaces ("APIs"), software development kits ("SDKs"), command-line interfaces ("CLIs"), documentation, developer tools, and any other products, services, or features we offer (collectively, the "Services").

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES. By accessing or using our Services, clicking "I Agree," or by otherwise indicating your acceptance, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into this Agreement on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case "you" and "your" shall refer to such entity.

If you do not agree to these Terms, you must not access or use the Services. We reserve the right to modify these Terms at any time, as described in Section 22.

2. Definitions

For purposes of this Agreement:

• "Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with a party, where "control" means ownership of more than 50% of the voting securities.
• "API Credentials" means API keys, tokens, secrets, and other authentication credentials provided to access the Services.
• "Customer Data" means any data, content, or materials that you submit to the Services or that is processed through your use of the Services.
• "Documentation" means the technical documentation, API references, guides, and other materials made available by 2api describing the functionality and use of the Services.
• "Fees" means all charges and payments for use of the Services as set forth in your Order or the applicable pricing page.
• "Order" means any order form, subscription agreement, or online sign-up that references these Terms and specifies the Services to be provided.
• "Service Level Agreement" or "SLA" means the service level commitments set forth in Schedule A, if applicable to your subscription tier.
• "Third-Party APIs" means APIs, services, or content provided by third parties that are accessible through the Services.
• "Usage Data" means data generated by your use of the Services, including API call logs, performance metrics, and aggregated statistics.

3. Description of Services

2api provides a unified API platform that enables developers and organizations to access multiple third-party APIs and services through a single endpoint with unified authentication, billing, policy management, and observability. The Services include:

• API routing and request forwarding to Third-Party APIs
• Unified authentication and API key management
• Usage metering, billing aggregation, and invoicing
• Rate limiting, access policies, and quota management
• Logging, monitoring, and observability tools
• SDK and CLI tools for integration
• API marketplace for discovery and publication
• MCP (Model Context Protocol) registry and hosting

The specific features and functionality available to you depend on your subscription tier. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, subject to Section 22.

4. Account Registration and Security

4.1 Account Creation

To access the Services, you must register for an account by providing accurate, current, and complete information. You agree to update your account information promptly to keep it accurate and complete.

4.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials and API keys
• All activities that occur under your account, whether or not authorized by you
• Implementing appropriate security measures, including but not limited to secure storage of API keys, use of environment variables, and regular key rotation
• Notifying us immediately at security@2api.ai of any unauthorized access or security breach

We reserve the right to suspend or terminate your account if we reasonably believe it has been compromised or is being used in violation of these Terms.

4.3 Account Types

We may offer different account types (e.g., individual, team, enterprise) with varying features, limits, and pricing. You agree to use your account only in accordance with the applicable account type and subscription tier.

5. Acceptable Use Policy

You agree not to use the Services to:

5.1 Prohibited Activities

• Violate any applicable law, regulation, or third-party rights, including intellectual property, privacy, and export control laws
• Transmit malware, viruses, worms, Trojan horses, or other malicious code
• Engage in any activity that interferes with, disrupts, or imposes an unreasonable burden on the Services or the networks and servers connected to the Services
• Attempt to gain unauthorized access to any portion of the Services, other accounts, computer systems, or networks
• Use the Services for any fraudulent, deceptive, or illegal purpose
• Circumvent, disable, or otherwise interfere with security features of the Services
• Use automated means (bots, scrapers, crawlers) to access the Services except through our published APIs in accordance with rate limits
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services
• Resell, sublicense, or redistribute access to the Services without our prior written consent
• Use the Services to send unsolicited communications (spam)
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest personal information of other users without consent

5.2 Prohibited Content

You may not use the Services to store, transmit, or process:

• Content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
• Content that infringes any patent, trademark, copyright, trade secret, or other intellectual property rights
• Content that violates the privacy or publicity rights of any third party
• Content that promotes discrimination, hatred, or violence against individuals or groups
• Child sexual abuse material (CSAM) or content that exploits minors

5.3 Enforcement

We reserve the right, but have no obligation, to monitor your use of the Services for compliance with this Acceptable Use Policy. We may suspend or terminate your access to the Services immediately, without prior notice, if we reasonably believe you have violated this policy. Such suspension or termination shall not limit any other remedies available to us.

6. API Usage, Rate Limits, and Quotas

6.1 Usage Limits

Your use of the Services is subject to rate limits, request quotas, and other usage restrictions as specified in your subscription plan and the Documentation. These limits are designed to ensure fair use and maintain service quality for all users.

6.2 Metering and Reporting

We meter and track your usage of the Services for billing and operational purposes. Usage data is available through your account dashboard. You are responsible for monitoring your usage and ensuring compliance with applicable limits.

6.3 Overage and Throttling

If you exceed your usage limits, we may, at our discretion:

• Throttle or rate-limit your API requests
• Charge overage fees at the rates specified in your subscription plan
• Suspend your access until the next billing period
• Require you to upgrade to a higher-tier plan

6.4 Burst and Fair Use

We may allow temporary bursts above your rate limits for reasonable traffic spikes. However, sustained abuse of burst allowances or patterns designed to circumvent limits may result in enforcement actions.

7. Fees, Billing, and Payment

7.1 Fees

You agree to pay all Fees associated with your use of the Services as described in your Order or the applicable pricing page. Fees may include subscription fees, usage-based charges, overage fees, and any applicable taxes.

7.2 Billing

We will bill you in accordance with your selected billing frequency (monthly or annually). Invoices are due upon receipt unless otherwise specified. For usage-based charges, we will bill you in arrears based on your metered usage during the preceding billing period.

7.3 Payment

You authorize us to charge your designated payment method for all Fees. You are responsible for providing valid and current payment information. If payment fails, we may suspend your access to the Services and charge interest on overdue amounts at the rate of 1.5% per month (or the maximum rate permitted by law).

7.4 Taxes

All Fees are exclusive of taxes. You are responsible for all applicable taxes (including sales, use, VAT, GST, and similar taxes), except for taxes based on our net income. If we are required to collect or remit taxes on your behalf, such taxes will be added to your invoice.

7.5 Price Changes

We may change our pricing at any time. For existing subscriptions, price changes will take effect at the start of your next renewal period. We will provide at least 30 days' notice of any price increases.

7.6 Refunds

Fees are non-refundable except as expressly stated in these Terms or as required by applicable law. If we terminate your account for cause (e.g., violation of these Terms), no refund will be provided.

7.7 Disputes

If you dispute any charges, you must notify us in writing within 30 days of the invoice date. Failure to dispute within this period constitutes acceptance of the charges.

8. Third-Party APIs and Services

8.1 Third-Party Terms

Your use of Third-Party APIs through our Services is subject to the terms of service, privacy policies, and acceptable use policies of those third-party providers. You are solely responsible for reviewing and complying with all applicable third-party terms.

8.2 No Endorsement

The availability of Third-Party APIs through our Services does not constitute an endorsement or recommendation. "Verified" and "Unverified" designations indicate trust levels based on telemetry metrics (uptime, error rates, dispute rates) and do not constitute warranties or guarantees of quality, reliability, or fitness for any purpose.

8.3 Third-Party Availability

We do not control Third-Party APIs and are not responsible for their availability, performance, accuracy, or content. Third-party providers may modify, suspend, or discontinue their services at any time without notice to us or you.

8.4 Third-Party Fees

Fees for Third-Party APIs accessed through our Services may be included in your 2api subscription or may be billed separately, as specified in your Order or the applicable pricing page.

9. Intellectual Property Rights

9.1 2api Intellectual Property

The Services, including all software, APIs, Documentation, trademarks, logos, and other content and materials, are owned by 2api or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. We reserve all rights not expressly granted in these Terms.

9.2 License to Use Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes during the term of your subscription.

9.3 Customer Data

You retain all rights to your Customer Data. You grant us a limited license to host, store, process, and transmit Customer Data solely as necessary to provide the Services and as otherwise described in our Privacy Policy.

9.4 Feedback

If you provide us with feedback, suggestions, or ideas ("Feedback"), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such Feedback into our Services without any obligation to you.

9.5 Usage Data

We may collect, use, and disclose aggregated and anonymized Usage Data for any purpose, including to improve the Services, generate benchmarks, and create derivative works. Such Usage Data will not identify you or any individual.

10. Confidentiality

10.1 Definition

"Confidential Information" means any non-public information disclosed by one party ("Discloser") to the other party ("Recipient") that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure. Confidential Information includes, but is not limited to, API keys, pricing information, business plans, customer lists, and technical data.

10.2 Obligations

The Recipient agrees to: (a) hold the Discloser's Confidential Information in strict confidence; (b) use the Confidential Information only to exercise its rights and perform its obligations under these Terms; (c) protect the Confidential Information using at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care; and (d) not disclose the Confidential Information to any third party except as expressly permitted herein.

10.3 Exceptions

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the Recipient; (b) was rightfully in the Recipient's possession prior to disclosure; (c) is rightfully obtained by the Recipient from a third party without restriction; or (d) is independently developed by the Recipient without use of the Confidential Information.

10.4 Required Disclosure

The Recipient may disclose Confidential Information if required by law, regulation, or court order, provided that the Recipient gives the Discloser prompt notice (where legally permitted) and cooperates with the Discloser's efforts to obtain protective treatment.

11. Data Protection and Privacy

Our collection, use, and protection of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. You acknowledge that you have read and understood our Privacy Policy.

If you process personal data of individuals in the European Economic Area, United Kingdom, or Switzerland through the Services, you may request a Data Processing Agreement ("DPA") that complies with GDPR Article 28 requirements. Contact legal@2api.ai to execute a DPA.

You represent and warrant that you have obtained all necessary consents and authorizations to submit Customer Data to the Services and that your use of the Services complies with all applicable privacy and data protection laws.

12. Service Level Agreement

For eligible subscription tiers, we provide service level commitments as described in Schedule A (Service Level Agreement). The SLA sets forth our uptime commitments and your sole and exclusive remedy for any failure to meet those commitments.

The SLA does not apply to: (a) features designated as beta, preview, or experimental; (b) free or trial accounts; (c) outages caused by factors outside our reasonable control; (d) outages resulting from your actions or failures; or (e) scheduled maintenance with reasonable advance notice.

13. Warranties and Disclaimers

13.1 Our Warranties

We warrant that:

• We have the authority to enter into this Agreement and grant the rights granted herein
• The Services will perform materially in accordance with the Documentation
• We will use commercially reasonable efforts to maintain the security of the Services

13.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY SET FORTH IN SECTION 13.1, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR DATA OBTAINED THROUGH THE SERVICES, INCLUDING CONTENT FROM THIRD-PARTY APIS.

YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

14. Limitation of Liability

14.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

14.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL CUMULATIVE LIABILITY OF 2API TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO 2API IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE FIRST EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

14.3 Exceptions

The limitations in this Section 14 shall not apply to: (a) your breach of Section 5 (Acceptable Use Policy); (b) your indemnification obligations under Section 15; (c) your payment obligations under Section 7; (d) either party's breach of Section 10 (Confidentiality); or (e) liability that cannot be limited under applicable law.

14.4 Basis of the Bargain

The limitations of liability set forth in this Section 14 are fundamental elements of the basis of the bargain between you and 2api. 2api would not be able to provide the Services on an economically reasonable basis without these limitations.

15. Indemnification

15.1 Your Indemnification

You agree to indemnify, defend, and hold harmless 2api and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Services
• Your Customer Data
• Your violation of these Terms
• Your violation of any applicable law or third-party rights
• Any claims by end users of your applications or services that use the Services

15.2 Our Indemnification

We will indemnify, defend, and hold you harmless from and against any third-party claim that the Services infringe or misappropriate such third party's valid patent, copyright, or trade secret, and will pay any damages finally awarded against you by a court of competent jurisdiction or any settlement amounts agreed upon, provided that you: (a) promptly notify us in writing of the claim; (b) grant us sole control of the defense and settlement; and (c) provide us with reasonable cooperation and assistance.

15.3 Exclusions

Our indemnification obligations do not apply to claims arising from: (a) your modification of the Services; (b) your combination of the Services with other products, services, or data not provided by us; (c) your use of the Services in violation of these Terms or the Documentation; or (d) Third-Party APIs.

16. Term and Termination

16.1 Term

These Terms are effective as of the date you first access or use the Services and continue until terminated as set forth herein. Subscription terms are specified in your Order and renew automatically for successive periods of the same duration unless either party provides written notice of non-renewal at least 30 days before the end of the then-current term.

16.2 Termination for Convenience

You may terminate your account at any time through your account settings or by contacting support@2api.ai. Termination will be effective at the end of your current billing period, and no refunds will be provided for the remaining term.

16.3 Termination for Cause

Either party may terminate this Agreement immediately upon written notice if the other party: (a) materially breaches this Agreement and fails to cure such breach within 30 days after receiving written notice; or (b) becomes insolvent, files for bankruptcy, or ceases to operate in the ordinary course.

16.4 Effects of Termination

Upon termination:

• Your right to access and use the Services will immediately cease
• We will delete your Customer Data within 30 days, unless otherwise required by law or you request data export
• You remain liable for all Fees incurred prior to termination
• Sections 7, 9, 10, 13, 14, 15, 17, 18, 19, 20, and 21 shall survive termination

16.5 Data Export

Upon request made prior to termination, we will make your Customer Data available for export in a standard format for a period of 30 days following termination. After this period, we have no obligation to retain your Customer Data.

17. Export Compliance

The Services may be subject to U.S. export control and sanctions laws and regulations, including the Export Administration Regulations (EAR) and the regulations administered by the Office of Foreign Assets Control (OFAC). You represent and warrant that:

• You are not located in, or a resident or national of, any country subject to comprehensive U.S. sanctions (currently Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine)
• You are not on any U.S. government restricted party list (including the Specially Designated Nationals List, Denied Persons List, and Entity List)
• You will not use the Services in violation of any applicable export control or sanctions laws
• You will not permit any third party to access the Services in violation of such laws

We reserve the right to suspend or terminate your access if we reasonably believe you are in violation of this Section 17.

18. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Subject to Section 19 (Dispute Resolution), any legal action or proceeding arising out of or related to this Agreement shall be brought exclusively in the state or federal courts located in Wilmington, Delaware, and each party irrevocably submits to the personal jurisdiction and venue of such courts.

19. Dispute Resolution

19.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, each party agrees to first attempt to resolve any dispute informally by contacting the other party. You may contact us at legal@2api.ai. If the dispute is not resolved within 30 days of such contact, either party may proceed to binding arbitration as described below.

19.2 Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to this Agreement or the Services ("Dispute") that cannot be resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Wilmington, Delaware, or at another mutually agreed location.

19.3 Class Action Waiver

YOU AND 2API AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one party's claims and may not otherwise preside over any form of class, consolidated, or representative proceeding.

19.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or Confidential Information.

20. General Provisions

20.1 Entire Agreement

This Agreement, together with any Orders, the Privacy Policy, and any other documents incorporated by reference, constitutes the entire agreement between you and 2api regarding the Services and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties.

20.2 Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

20.3 Waiver

No failure or delay by either party in exercising any right or remedy shall constitute a waiver of such right or remedy. A waiver of any breach shall not constitute a waiver of any subsequent breach.

20.4 Assignment

You may not assign or transfer this Agreement or any rights or obligations hereunder without our prior written consent. We may assign this Agreement to an affiliate or in connection with a merger, acquisition, or sale of all or substantially all of our assets. Subject to the foregoing, this Agreement shall be binding upon and inure to the benefit of the parties and their respective successors and assigns.

20.5 Independent Contractors

The parties are independent contractors. Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship between the parties.

20.6 Force Majeure

Neither party shall be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of government, pandemics, power outages, telecommunications failures, or denial of service attacks. This Section does not apply to your payment obligations.

20.7 Notices

All notices to 2api must be sent by email to legal@2api.ai or by certified mail to our address on file. Notices to you will be sent to the email address associated with your account. Notices are deemed received upon confirmed delivery.

20.8 Third-Party Beneficiaries

This Agreement does not create any third-party beneficiary rights in any individual or entity that is not a party to this Agreement.

21. U.S. Government Users

If you are a U.S. government entity or the Services are being acquired for or on behalf of a U.S. government entity, the Services are provided as "commercial computer software" and "commercial computer software documentation" as defined in 48 C.F.R. § 2.101 and § 12.212 and are provided with only those rights as are granted to all other end users under these Terms.

22. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website, updating the "Last Updated" date, and, for material changes, providing at least 30 days' notice by email or prominent banner on the Services.

Your continued use of the Services after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Services before the changes take effect.

23. Contact Information

If you have any questions about these Terms, please contact us: